advertising at the edge of the apocalypse by sut jhally (episode 5)
“There is no such thing as ’society’ ”
A culture dominated by commercial messages that tells individuals that the way to happiness is through consuming objects bought in the marketplace gives a very particular answer to the question of “what is society?” - what is it that binds us together in some kind of collective way, what concerns or interests do we share? In fact, Margaret Thatcher, the former conservative British Prime Minister, gave the most succinct answer to this question from the viewpoint of the market. In perhaps her most (in)famous quote she announced: “There is no such thing as ’society’. There are just individuals and their families.” According to Mrs. Thatcher, there is nothing solid we can call society - no group values, no collective interests - society is just a bunch of individuals acting on their own.
Indeed this is precisely how advertising talks to us. It addresses us not as members of society talking about collective issues, but as individuals. It talks about our individual needs and desires. It does not talk about those things we have to negotiate collectively, such as poverty, healthcare, housing and the homeless, the environment, etc..
The market appeals to the worst in us (greed, selfishness) and discourages what is the best about us (compassion, caring, and generosity).
Again this should not surprise us. In those societies where the marketplace dominates then what will be stressed is what the marketplace can deliver — and advertising is the main voice of the marketplace — so discussions of collective issues are pushed to the margins of the culture. They are not there in the center of the main system of communication that exists in the society. It is no accident that politically the market vision associated with neo-conservatives has come to dominate at exactly that time when advertising has been pushing the same values into every available space in the culture. The widespread disillusionment with “government” (and hence with thinking about issues in a collective manner) has found extremely fertile ground in the fields of commercial culture.
Unfortunately, we are now in a situation, both globally and domestically, where solutions to pressing nuclear and environmental problems will have to take a collective form. The marketplace cannot deal with the problems that face us at the turn of the millennium. For example it cannot deal with the threat of nuclear extermination that is still with us in the post-Cold War age. It cannot deal with global warming, the erosion of the ozone layer, or the depletion of our non-renewable resources. The effects of the way we do “business” are no longer localized, they are now global, and we will have to have international and collective ways of dealing with them. Individual action will not be enough. As the environmentalist slogan puts it “we all live downstream now.”
Domestically, how do we find a way to tackle issues such as the nightmares of our inner cities, the ravages of poverty, the neglect of healthcare for the most vulnerable section of the population? How can we find a way to talk realistically and passionately of such problems within a culture where the central message is “don’t worry, be happy.”
As Barbara Ehrenreich says:
Television commercials offer solutions to hundreds of problems we didn’t even know we had — from ‘morning mouth’ to shampoo build-up — but nowhere in the consumer culture do we find anyone offering us such mundane necessities as affordable health insurance, childcare, housing, or higher education. The flip side of the consumer spectacle… is the starved and impoverished public sector. We have Teenage Mutant Ninja Turtles, but no way to feed and educate the one- fifth of American children who are growing up in poverty. We have dozens of varieties of breakfast cereal, and no help for the hungry. (Ehrenreich 1990 p.47)
In that sense, advertising systematically relegates discussion of key societal issues to the peripheries of the culture and talks in powerful ways instead of individual desire, fantasy, pleasure and comfort.

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